Golisimo Terms and Conditions

Welcome to Golisimo. These Terms and Conditions govern your use of our website, games, and services. At Golisimo, we are committed to providing a fair, secure, and enjoyable gaming environment. By registering an account and using our platform, you agree to be bound by the terms set out below. Please read them carefully before you start playing, depositing, or claiming any Golisimo bonus.

1. About Our Casino

Golisimo is owned and operated by Stellar Ltd., registered in Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, and forms part of the wider Casolinia Group network. We operate under license Master License ALSI‑202411077‑FI2, issued by the Anjouan Gaming Authority. Our Golisimo platform serves players across international markets, including the United Kingdom, Switzerland, Spain, Finland, Canada, Hungary, Norway, Poland, Italy, Czech Republic, New Zealand, Australia, Belgium, United Arab Emirates, Austria, Slovakia, Slovenia, Kuwait, Croatia, and Germany. If you search for golisimo canada or golisimo ca, please note that local availability may vary depending on applicable regulations.

2. Eligibility and Account Registration

To create an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We at Golisimo require accurate, complete, and truthful information during the Golisimo login and registration process. You are responsible for maintaining the confidentiality of your login credentials, and we reserve the right to suspend accounts found to contain false information.

• We verify your identity before processing withdrawals
• You may only register one account per person, household, or IP address
• We reserve the right to request documentation at any time for compliance purposes

3. Deposits and Payment Methods

Our Golisimo deposit system supports multiple currencies, including EUR, USD, CAD, AUD, CHF, CZK, HUF, NOK, NZD, PLN, and a range of cryptocurrencies such as BTC, ETH, LTC, USDT, USDC, SOL, TRX, ADA, XRP, BNB, BCH, and DOGE. The minimum deposit is generally €10 or the equivalent, though specific limits apply depending on the payment method you choose, such as PlayID, VISA/Mastercard, Bank Transfer, or crypto wallets. We note that availability of certain payment methods and limits may vary depending on your location.

4. Withdrawals and Processing Times

Here at Golisimo, we process withdrawal requests through our financial team, operating Monday to Friday, 6 AM–5 PM GMT, with processing taking up to three business days. Cashout times vary by method: crypto withdrawals typically take minutes to a few hours, e-wallets within 0–24 hours, cards within 1–3 business days, and bank transfers up to five business days. Withdrawal limits are tied to your VIP level, ranging from €500 per day/€7,000 per month at Level 1 up to €1,500 per day/€20,000 per month at Level 5.

5. Golisimo Bonus Terms

Our Welcome Package offers 300% up to €2,500 plus 300 free spins across four qualifying deposits. Every Golisimo bonus is subject to specific wagering requirements: 35x for deposit plus bonus amounts, and 40x for free spin winnings, both of which must be completed within 10 days of activation. We at Golisimo set a maximum bet of €100 while any bonus is active, and failure to comply voids the bonus and any associated winnings.

• Minimum qualifying deposit per tier: €20
• Deposits made via Neteller or Skrill do not qualify for bonus offers
• Maximum release from bonus funds is capped at 10x the initial bonus amount
• Free spin winnings are capped at €50 or €100 depending on the number of spins awarded
• We do not allow combining multiple bonuses simultaneously

If a Golisimo casino bonus is not credited automatically, you should contact us via Live Chat or email at support@golisimo.com. We reserve the right to modify, suspend, or terminate any promotional offer at any time without prior notice.

6. Sports Betting and Other Promotions

In addition to casino offers, we provide sports betting bonuses, including a First Deposit Bonus of 100% up to €100, Weekly and Weekend Reload Bonuses, and Cashback promotions. Our Golisimo platform also features game-specific promotions such as Roulette Run and Gold Saloon offers. All promotional terms are subject to our general wagering and eligibility rules unless otherwise stated.

7. Games and Fair Play

Golisimo offers over 13,200 games sourced from more than 124 certified providers, including Pragmatic Play, NetEnt, Play'n GO, Novomatic, and many others. Our slots, live dealer tables, jackpot games, and sports betting markets are regularly tested for fairness. We use certified random number generators (RNG) for all RNG-based titles, and our live games are streamed from licensed studios to ensure transparency.

8. Responsible Gaming

We at Golisimo are committed to promoting responsible gambling. You may request deposit limits, self-exclusion periods, or account closures at any time through our support team. If you feel that your gambling behavior has become problematic, we encourage you to seek assistance from relevant support organizations in your jurisdiction.

9. Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraudulent activity, breach of these Terms and Conditions, or violation of applicable laws. In such cases, we may withhold funds pending investigation. You may also close your account voluntarily by contacting our customer support team.

10. Limitation of Liability

Our services are provided on an "as is" basis. We do not guarantee uninterrupted access to our platform and are not liable for losses resulting from technical failures, third-party service disruptions, or events beyond our reasonable control. You accept that gambling carries inherent financial risk, and we are not responsible for any losses incurred while using our services.

11. Customer Support

Our team is available 24/7 via Live Chat, as well as through email at support@golisimo.com. We also maintain a comprehensive Help Centre and FAQ section to assist you with common questions regarding deposits, withdrawals, bonuses, and account management.

12. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Continued use of our platform after such updates constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.

13. Governing Law

These Terms and Conditions are governed by the laws of the Union of Comoros, under the regulatory oversight of the Anjouan Gaming Authority. Any disputes arising from your use of our services will be handled in accordance with this jurisdiction, unless otherwise required by local consumer protection laws applicable to your region.

By continuing to use our website and services, including the Golisimo app experience accessible via mobile browser, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.